All About Merge Fields

Learn more about all available merge fields and how each one can be used.

SMS Template Merge Fields



Merge FieldAppearance in Text FieldNotes
Broker Name<%BrokerName%>This is the broker company name as set in the system.
Broker Phone<%BrokerPhone%>This is the broker phone number as set in the system.
Policy Expiry Date<%PolicyExpiryDate%>This is the policy expiry date unique to the customer.
Policy Number<%PolicyNumber%>This is the plate number unique to the customer.
Policy Expiry Days<%PolicyExpiryDays%>This already includes the word "in" before the number of days. It displays "tomorrow" if the reminders is sent out on the day before expiry.
Vehicle Description<%VehicleDescription%>Comprised of the Year, Make, and Model of the vehicle
Eligible For Online Renewal<%EligibleForOnlineRenewal%>

The merge field will be replaced with the following text, if 

  • eligible for online renewals: Your policy is eligible for ICBC online renewal. Please contact us if you require any assistance.

  • not eligible for online renewals: Please note that your policy is not eligible for ICBC online renewal.


Email Template Merge Fields



Merge FieldAppearance in Email Text FieldNotes
Broker Name<%BrokerName%>This is the broker company name as set in the system.
Broker Address<%BrokerAddress%>This is the broker office Unit# and street address as set in the system.
Broker City<%BrokerCity%>This is the city of the broker office/location.
Broker Province<%BrokerProvince%>This is the province of the broker office/location.
Broker Postal Code<%BrokerPostalCode%>This is the postal code of the broker office/location.
Broker Phone<%BrokerPhone%>This is the broker phone number as set in the system.
Broker LogoLogo for <%BrokerName%>This is an image of the broker company logo.
Policy Expiry Date<%PolicyExpiryDate%>This is the policy expiry date unique to the customer.
BCAutoRenew LogoLogo for BCAutoRenewThis is an image of the BCautorenew Logo.
Renewal Request LinkRequest Renewal NowThis link lets customers initiate the renewal request.
Policy Number<%PolicyNumber%>This is the plate number unique to the customer.
Vehicle Description<%VehicleDescription%>Comprised of the Year, Make, and Model of the vehicle
Eligible For Online Renewal<%EligibleForOnlineRenewal%>

The merge field will be replaced with the following text, if 

  • eligible for online renewals: Your policy is eligible for ICBC online renewal. Please contact us if you require any assistance.

  • not eligible for online renewals: Please note that your policy is not eligible for ICBC online renewal.